FAQs
Shipping Policy:
Thank you for visiting and shopping with us! Below are the terms and conditions that constitute our Shipping Policy.
Processing Time:
All orders are processed within 1–3 business days.
Delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking:
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Damages:
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Due to the handmade or made-to-order nature of many items, ALL SALES ARE FINAL!
We do not accept returns, exchanges, or cancellations once an order has been placed.
Please review all product details and images carefully before completing your purchase. If you have questions about a specific product , feel free to contact us at jontenart@gmail.com before placing your order.
Contact Us:
If you have any questions about this Shipping Policy, contact us at:
jontenart@gmail.com